Cleanup
- Malware, adware, and browser-hijack removal
- Account password resets for email and banking you name
- A call on whether the drive should be wiped or can be trusted
Virus & Malware Cleanup · Houston
Clean the infection. Then close the door it used.
We remove malware from PCs and Macs, recover what we can, and walk through the passwords and backups that stop the next scare.
The problem this solves
The browser will not stay on your homepage. A lock screen wants Bitcoin. A stranger on the phone says they are from Windows. You need the machine usable again — and you need to know whether the files are safe.
What is included
Prevention that fits
- Browser and update hygiene you will actually keep
- Backup setup so the next scare is recoverable
- A short “do not call that number” briefing for the household
Who it is for
- Anyone who clicked the wrong thing and now regrets it
- Families sharing one computer
- Small offices after a shady email got through
How it works
1. Stop the bleeding
Disconnect, preserve files if needed, and keep you off fake support numbers.
2. Clean or rebuild
We pick the safer path for the data that matters.
3. Lock it down
Passwords, updates, and a backup — not a stack of unused security suites.
Questions we hear first
Can you get my files back after ransomware?+−
Sometimes, if a backup exists or the variant is recoverable. We will not promise a decrypt we do not have. We will tell you what we can try before you pay an attacker.
Cleanup is done onsite or remotely after we confirm it is safe to connect. Houston-area visits are available the same as other support.
Next step
Tell us what is acting up
Use the short form. If you cannot work, say so. Existing clients should use Client Support.